Non-Discrimination Notice

Burke Hospice & Palliative Care, (BHPC) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. BHPC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Burke Hospice & Palliative Care provides free aids and services to people with disabilities to communicate
effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

Through advanced Information Technology, Interpretive Services are available and easy to use for both patient, caregiver, and clinician.Qualified interpreters facilitate interactive conversations take place through both audio and (or) visual means. Burke Hospice & Palliative Care provides these services in order to optimize patient care through and interactive communication process. 

If you believe that BHPC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance in person, by mail, fax, or email:

Burke Hospice & Palliative Care
Aaron Housh, President & CEO
1721 Enon Rd
Valdese, NC 28690
Phone: 828-879-1601 Fax 828-879-3500
aaron.housh@burkehospice.org

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint POital, available at https:llocrportal.hhs.gov/ocriportalilobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019,800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html